1. About Us
This website is operated by Appleton and Daughters Ltd, a company registered in England and Wales.
- Company Name: Appleton and Daughters Ltd
- Company Number: 16011015
- Registered Office: Unit 1, 555 Sutton Road, Stock Road, Southend-on-Sea, Essex, SS2 5QF
- Trading Address: Same as above
- Contact Email: info@appletonanddaughters.co.uk
- Telephone: 01702 743561
- Website: www.appletonanddaughters.co.uk
- VAT Registration: Not currently VAT registered
2. Regulatory & Legal Compliance
Appleton and Daughters Ltd complies with all UK legal and regulatory obligations for property sales and lettings:
- Member of the Property Redress Scheme
- Registered with the Information Commissioner's Office (ICO) for data protection
- Registered with HMRC for Anti-Money Laundering Supervision
- Registered with both the DPS and MyDeposits tenancy deposit protection schemes
- Client Money Protection (CMP) scheme: Pending activation
- Fully compliant with Right to Rent legislation
- Holds Professional Indemnity Insurance
- Transparent fee structure in accordance with the Consumer Rights Act 2015
3. Privacy & Data Protection
We take your privacy seriously and are committed to protecting your personal information. We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For full details on how we collect, store, and process personal data, please see our Privacy Policy (or request a copy via email).
We are registered with the Information Commissioner’s Office (ICO) as a data controller.
4. Cookie Policy
This website uses cookies to improve user experience and to help us understand how our website is used. By continuing to browse this site, you are agreeing to our use of cookies.
You may manage your cookie preferences in your browser settings. For more information, please review our Cookie Policy or contact us for a copy.
5. Disclaimer
The content on this website is provided for general information purposes only. It does not constitute legal, financial, or property advice and should not be relied upon as such. While we take reasonable steps to ensure all content is accurate and up to date, Appleton and Daughters Ltd accepts no liability for any errors or omissions.
Users should always seek independent legal or financial advice where appropriate.
6. Complaints Procedure
We are committed to providing a professional service to all our clients. If you are dissatisfied with any aspect of our service, you may raise a formal complaint in line with our internal complaints procedure. Details can be requested by contacting:
info@appletonanddaughters.co.uk
If your complaint is not resolved, you may refer the matter to the Property Redress Scheme, of which we are a member.
7. Client Money Protection (CMP)
We do not currently hold an active Client Money Protection (CMP) scheme, but registration is pending. Once active, this will ensure your money is safeguarded in line with legal requirements. Updates will be posted on this website.
8. Changes to Legal Information
We reserve the right to update or modify this legal information at any time to reflect changes in our business practices or legal obligations. This page was last updated on: 8th September 2025
